Free Repair Management Software

Move each repair through a clear lifecycle -- draft, diagnosed, repairing, completed -- so nothing sits on the bench untracked. Capture the fault and a customer reference up front.

Log a customer's returned product against a repair order, capturing the product and a customer reference, so every return is accounted for from the moment it arrives.

Record the replacement parts a repair consumes and the labor time it takes. Parts are deducted from your Inventory stock when the repair closes -- valued at your live carrying cost -- and the dashboard rolls up billed revenue, cost of goods, and margin on completed repairs.

Before you start a repair, see at a glance whether the replacement parts are on hand. Each part line shows current Inventory stock against the quantity needed -- in stock, short by how many, or not found -- with an order-level summary, so nothing stalls on the bench waiting for a part that isn't there.

Mark each repair as warranty or out-of-warranty. Warranty repairs are tracked at internal cost and never billed; out-of-warranty repairs raise a customer invoice for parts and labor through Invoicing when you close them -- as a draft you review and send.

Assign each repair to a technician on your team and set a target service date. Filter the board to just your own repairs, and see at a glance which jobs are overdue so nothing slips past its promised date.

Flag the jobs that matter as urgent and filter the board to them in one click. Add freeform tags -- like a customer segment, a defect type, or a workflow stage -- to organize and find repairs your way.