Free Business Phone Software

Burn through call lists with auto-dial campaigns, disposition codes, and call-back scheduling.

Monitor queue depth, active calls, wait times, and agent status on a real-time wallboard optimized for big screens.

Incoming calls trigger an instant CRM lookup so agents see contact history, deals, and notes before they pick up.

Track talk time, calls handled, and conversion rates per agent. Build custom reports and export to CSV or PDF.

Send rich media messages with image and file attachments. Use pre-built SMS templates and auto-response rules.

Build multi-level IVR menus, route by agent skills or ring groups, and offer scheduled callbacks when queues are full.

Manage DNC lists with CSV import, enforce recording consent prompts, and log compliance events for audits.

Every call, voicemail, and SMS is automatically logged as a CRM activity with duration, outcome, and recording link.

Add third parties to a live call and manage conference participants with per-leg mute and remove.

Automatic post-call AI summaries with sentiment and coaching insights, generated from the call transcript.

Send mass SMS with templates, schedule delivery, track opt-outs, and monitor delivery rates with TCPA compliance.

Search, buy, assign, and release phone numbers in-app. Monitor MOS, jitter, and packet loss with quality alerts.