Built for Treatment Centers

Run Your Treatment Center. Powered by AI.

Admissions management, treatment planning, group scheduling, and outcomes tracking — all in one platform designed for treatment centers.

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Everything You Need to Grow Your Substance Abuse Treatment Centers

Purpose-built tools that work together seamlessly for substance abuse treatment centers.

Admissions

Digital intake with insurance verification, bed availability, and level-of-care assessment.

Patient Management

Track treatment plans, progress notes, and discharge planning per resident.

Group Scheduling

Schedule group therapy, individual sessions, and activities across the facility.

Billing

Insurance authorization tracking, per-diem billing, and utilization review management.

Outcomes Tracking

Track treatment outcomes, relapse rates, and alumni engagement.

Center Analytics

Census, length of stay, and clinical outcomes — all at a glance.

Your Complete Substance Abuse Treatment Centers Toolkit

Every app included in your substance abuse treatment centers package, with the features that matter most.

Bookings

Cut no-shows 60% and fill every slot

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Embeddable Booking Widget

Public booking widget with responsive service selector, date picker, time slots, and confirmation -- embed anywhere with one line of code.

Google & Outlook Calendar Sync

Bidirectional sync so external events show as busy and bookings push to your calendar automatically.

Waitlist & Round-Robin

Customers join a waitlist when slots are full with auto-notify on cancellation. Round-robin assigns bookings by workload across staff.

Group Classes & Packages

Multi-customer capacity per slot with class rosters, plus multi-session bundle pricing with remaining session tracking.

No-Show Protection

Require credit card on file, charge configurable deposits at booking, and enforce cancellation policies with auto-charge for no-shows.

Recurring Appointments

Schedule weekly, biweekly, or monthly recurring series with edit-one-vs-all management and auto-reminders per instance.

CRM

AI-powered CRM that closes 3x more deals

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Visual Sales Pipeline

See your entire sales process at a glance with customizable pipeline stages. Drag and drop deals between stages, set deal values, and forecast revenue with confidence.

Unlimited custom pipeline stages
Drag-and-drop deal management
Weighted revenue forecasting
Pipeline velocity tracking

360-Degree Contact View

Every interaction, email, call, and note in a single timeline. Know your customers deeply and never ask them to repeat themselves.

Unified activity timeline
Email and call tracking
Custom fields and tags
Company and contact hierarchies

Sales Automation & Workflows

Automate repetitive tasks so your team focuses on selling. From lead assignment to follow-up sequences, let automation handle the busywork.

Auto lead assignment rules
Drip email sequences
Task creation triggers
Deal stage automation

Reports & Analytics

Track team performance, pipeline health, and revenue trends with real-time dashboards and custom reports.

Sales performance dashboards
Custom report builder
Win/loss analysis
Team leaderboards

Invoicing

Get paid 2x faster with AI-powered billing

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Estimates & Quotes

Create professional estimates, send for client approval, and convert to invoices with one click -- preserving every line item.

Recurring Invoices & Stripe Subscriptions

Auto-generate invoices on schedule with Stripe subscription sync, next-due tracking, and generation history.

Credit Notes & Retainers

Issue credit notes linked to invoices, track customer credit balances, and manage retainer deposits with auto-apply.

Late Fees & Payment Reminders

Auto-calculate late fees (flat or %) after configurable grace periods and send automated payment reminders.

Time-to-Invoice

Pull Time Tracker entries by project and date range, group by client, and generate invoices with billable rates in one click.

Payment Plans & Installments

Split invoices into installment schedules with auto-generated reminders and Stripe auto-charge per payment.

Helpdesk

AI-powered support at scale

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AI-Powered Ticket Resolution

Deelo Helpdesk uses AI to auto-classify incoming tickets, match them against your knowledge base, and draft accurate responses for agent review. Resolve common issues in seconds.

TF-IDF knowledge base matching
AI-generated draft responses
Auto-classification by type and priority
Continuous learning from agent edits

SLA Management & Escalation

Define first-response and resolution SLAs per priority level. Get proactive alerts before breaches and automatic escalation when targets are missed.

Custom SLA policies by priority
Real-time SLA compliance dashboard
Auto-escalation on breach
SLA performance reporting

Omnichannel Support

Manage support from email, live chat, phone, and a self-service portal in one unified inbox. Customers reach you however they prefer.

Email-to-ticket conversion
Live chat widget integration
Phone and voice integration
Branded self-service portal

Advanced Ticket Workflows

Split complex tickets into subtasks, run side conversations with other departments, and use skills-based routing to ensure the right agent handles every issue.

Parent-child ticket splitting
Internal/external side conversations
Skills-based agent routing
Round-robin and load-balanced assignment

Why Choose Deelo for Your Substance Abuse Treatment Centers?

See how Deelo's scheduling software compares to the most popular alternatives on the market.

Feature	Deelo Bookings	Calendly	Acuity Scheduling	Square Appointments	Setmore
Booking Widget	Included	Included	Included	Included	Included
Calendar Sync	Included	Included	Included	Included	Included
Group Bookings	Included	Included	Included	Not included	Not included
No-Show Protection	Included	Not included	Included	Included	Not included
Waitlist	Included	Not included	Not included	Not included	Not included
SMS Reminders	Included	Included	Included	Included	Not included
Built-in Invoicing	Included	Not included	Not included	Not included	Not included
50+ Integrated Apps	Included	Not included	Not included	Not included	Not included
Price	$19/seat/mo	$0-16/seat/mo	$16-49/mo	Free-$69/mo	Free-$12/user/mo

Try Deelo Free for Substance Abuse Treatment Centers

Frequently Asked Questions

Everything you need to know about Deelo for substance abuse treatment centers.

Yes, Bookings is included free on all Deelo plans. There are no per-booking fees or limits on the number of services, staff, or appointments.

Deelo includes scheduling plus 50+ other apps (CRM, invoicing, marketing, helpdesk) in one platform starting at $19/seat/month. Calendly charges $8-16/seat/month for scheduling alone and requires separate tools for CRM and invoicing.

Yes. Embed a booking widget on any website with one line of code. Customers select a service, pick a date and time, fill optional intake forms, and confirm -- all self-service.

Yes. Deelo CRM supports CSV import with field mapping, so you can bring over contacts, companies, deals, and notes from any system including Salesforce, HubSpot, and Pipedrive.

No. All plans include unlimited contacts, companies, and deals. There are no hidden caps or storage fees for your CRM data.

Yes, Invoicing is included free on all Deelo plans including the Free tier. You get unlimited invoices, estimates, and clients with no hidden transaction fees beyond standard Stripe processing.

Deelo includes invoicing plus 50+ other business apps (CRM, projects, time tracking, accounting) in one platform starting at $19/seat/month. FreshBooks charges $17-55/month for invoicing alone and requires separate subscriptions for CRM, project management, and other tools.

Yes. Your customer self-service portal allows anyone to submit tickets via email or the web portal without needing to log in. They receive email updates on their ticket status automatically.

When a ticket comes in, our AI searches your knowledge base using TF-IDF matching to find relevant articles. It then drafts a response for the agent to review and send. Agents can edit the draft or send it as-is, and the AI learns from those edits over time.

Absolutely. Deelo's platform is purpose-built for substance abuse treatment centers with industry-specific tools including Bookings, CRM, Invoicing, and more. Everything works together seamlessly so you can manage your entire business from one place.

Your substance abuse treatment centers package includes Bookings, CRM, Invoicing, Helpdesk -- plus access to 40+ other business apps. All apps are included on every plan, even the free tier.

Yes! Deelo offers a generous free plan that includes all apps with core features. You can run your substance abuse treatment centers operations without paying a cent. Paid plans start at $19/seat/month when you need advanced features, more storage, or AI credits.