Most teams do not leave HubSpot because the CRM is broken. They leave because the bill keeps growing. A 5-seat sales team on Sales Hub Starter is $100/month. Add Marketing Hub Starter so you can send a newsletter, plus Service Hub Starter for support tickets, plus the inevitable upgrade to Sales Hub Professional once you need real workflows, and you are on a per-hub price ladder that quietly turns a $100/month tool into a $1,500/month tool. The pricing is not unfair — HubSpot is a deep product — but it punishes teams that want their CRM, marketing, email, scheduling, and invoicing all on one platform.
Deelo is the opposite shape. One per-seat price covers CRM, marketing, email, scheduling, invoicing, automation, helpdesk, and 40+ more apps. If you are a HubSpot customer who is tired of the per-hub stack and wants a clean all-in-one, this guide walks you through the migration end to end: what data moves cleanly, what gets rebuilt, the field-by-field mapping, and the parallel-run cutover plan. Plan for one to two weeks of part-time work for a team under 25 people, with the bulk of the time spent rebuilding workflows and marketing, not moving the data itself.
Before You Migrate: What Stays vs What Restarts
The single biggest mistake teams make migrating off HubSpot is treating it as a 1:1 lift-and-shift. It is not. The CRM record layer (contacts, companies, deals) moves cleanly through CSV export and import. The activation layer (workflows, email campaigns, landing pages) is faster to rebuild than to migrate, and rebuilding gives you a chance to clean up the cruft you have accumulated over the years. Sort everything you have in HubSpot into one of three buckets before you touch a single export.
- Migrates cleanly (CSV export → Deelo import): Contacts, companies, deals, deal stages and pipelines, owners, lead source, lifecycle stage, custom contact and company properties, notes attached to records, tasks, deal close dates and amounts, meeting links (link URL, not the meeting product), product/line item catalog.
- Rebuild in Deelo, do not migrate: Marketing email templates, marketing email campaigns, automated email sequences, workflows (Sales Hub and Marketing Hub), landing pages, forms, chatflows, sequences (Sales Hub), email signatures, dashboards and reports, ticket pipelines and automation in Service Hub.
- Stays in HubSpot or third party: Conversation history with the HubSpot AI inbox, recorded calls in HubSpot Calling, HubSpot CMS-hosted website pages, HubSpot Files (download and rehost), HubSpot Forms embedded on third-party sites (you will need to swap the embed code for a Deelo form).
The rebuild list looks intimidating. It is less work than it appears. Most teams discover they only actively use 4-6 workflows out of the 30+ they accumulated, and most marketing email templates have not been sent in 12+ months. The migration is a forced spring clean.
Step 1: Audit HubSpot
Before you export anything, take inventory. The numbers you collect here become your acceptance test after migration — if your contact count in Deelo matches your contact count in HubSpot, you know nothing dropped on the floor. Spend 30 minutes in HubSpot capturing the following.
- Contact count: Contacts → All contacts → top-right shows total count. Note this number.
- Company count: Contacts → Companies → top-right total.
- Deal count and pipelines: Sales → Deals → Board view. Count deals per pipeline and per stage. Note the names of all pipelines and stages.
- Custom properties: Settings → Properties → Contact properties / Company properties / Deal properties. Filter by Custom (not HubSpot defined). Export the full list — name, type, group, and which records use them.
- Active workflows: Automation → Workflows → Active. Count them and note the trigger and goal of each. Mark which ones are actively producing value vs. left running from a 2024 campaign.
- Marketing email assets: Marketing → Email → Drafts and Sent. Note templates worth recreating (most teams pick 3-5).
- Landing pages and forms: Marketing → Landing pages and Marketing → Forms. Note which ones still receive traffic in the last 90 days.
- Meeting links: Sales → Meetings. Note each link, its owner, and where it is embedded externally.
- Integrations: Settings → Integrations → Connected apps. Note any third-party tools (Stripe, Slack, Zapier, etc.) that you will need to reconnect on the Deelo side.
Step 2: Export From HubSpot
HubSpot supports two export paths. The bulk account export gives you a full archive of every standard object. The list-based export gives you finer control and lets you include specific custom properties. For migration, run both — the account export for the safety archive, and the list-based exports for the actual import files.
- Full account export: Settings → Account & Billing → Privacy & Consent → Export Data → request a full export. HubSpot emails you a download link, typically within a few hours. The archive includes contacts, companies, deals, conversations, and engagement history. Keep this as your insurance file.
- List-based export for contacts: Contacts → Lists → Create Active List of all contacts → More → Export. Choose CSV, then explicitly check every column you want — including all custom properties from Step 1.
- List-based export for companies: Contacts → Companies → All companies → Export. Same column-selection process.
- List-based export for deals: Sales → Deals → switch to list view → Actions → Export. Include pipeline, stage, owner, close date, amount, and every custom deal property.
- Notes and tasks: These export with the parent contact/deal record when you choose to include the Activity columns. If you have call notes or specific engagement data you need, request them via the engagement API export or copy-paste critical ones manually.
Open the resulting CSVs in a spreadsheet and do a sanity check before importing. Row counts should match the audit numbers from Step 1 within 1-2%. If they do not, something was filtered — recheck your list criteria.
Step 3: Map Fields to Deelo
This is where most migration projects stall, and also where rushing causes the most pain six months later. HubSpot and Deelo use different terminology for similar concepts. Before importing, build a field map spreadsheet that lists every HubSpot field and its Deelo equivalent. The Deelo CRM import wizard will let you confirm or override the auto-mapping for every column. The table below covers the most common mappings.
| HubSpot Field | Deelo Field | Notes |
|---|---|---|
| Contact: First name / Last name | Contact: First name / Last name | Direct 1:1. |
| Contact: Email | Contact: Primary email | Used as the dedupe key — make sure it is populated. |
| Contact: Phone Number / Mobile Phone | Contact: Phone / Mobile | HubSpot stores both; map separately. |
| Contact: Lifecycle Stage | Contact: Lifecycle Stage (custom field) | Create as a custom dropdown with the same options (Subscriber, Lead, MQL, SQL, Opportunity, Customer, Evangelist, Other). |
| Contact: Lead Status | Contact: Lead Status (custom field) | Same approach as Lifecycle Stage. |
| Contact: Original Source / Source | Contact: Lead Source | Deelo has a single Lead Source field by default; collapse HubSpot's Original Source + Source Drill-down 1 + 2 into one descriptive value. |
| Contact: HubSpot Owner | Contact: Owner (assign to Deelo team member) | You will need a HubSpot Owner ID → Deelo User mapping. Build this once, reuse for companies and deals. |
| Contact: Marketing Contact Status / Email Opt-out | Contact: Email Subscription Status | Critical for compliance — preserve unsubscribes exactly. |
| Company: Name / Domain | Account: Name / Website | Domain becomes the dedupe key for accounts. |
| Company: Industry / Number of Employees | Account: Industry / Employee Count | Direct mapping if you use Deelo's defaults. |
| Deal: Deal Name / Amount / Close Date | Deal: Name / Amount / Expected Close Date | Direct 1:1. |
| Deal: Pipeline / Stage | Deal: Pipeline / Stage | Recreate matching pipelines and stages in Deelo before import. Deelo supports multiple pipelines just like HubSpot. |
| Deal: Deal Type / Priority | Deal: Type / Priority (custom field) | Add as custom dropdowns if you use them. |
| Custom Properties (any object) | Custom Fields (matching object) | For each custom property, create a matching custom field in Deelo with the same data type (text, number, date, dropdown, multi-select). |
| Notes / Engagements | Activity Notes on contact/deal | Imported with the parent record when included in the export. |
Step 4: Import Contacts
Deelo CRM's import wizard handles CSV uploads natively. Open the CRM app, click Import, and upload your contacts.csv. The wizard auto-detects standard columns, then asks you to confirm or remap each unmatched column to a Deelo field — this is where your field-map spreadsheet from Step 3 pays off.
- Dedupe strategy: Choose 'Email' as the unique identifier. Records with matching email are updated, not duplicated.
- Validation step: The wizard scans the file for malformed phone numbers, invalid emails, and missing required fields. Fix these in the source CSV before continuing — re-running is faster than cleaning up after.
- Owner assignment: Use the HubSpot Owner ID → Deelo User mapping you built. Unassigned contacts default to the import user; assign them to the right rep before going live.
- Tags: A useful pattern is to add a tag like 'imported-from-hubspot-2026-05' to every contact in this batch. Two months in, if you find data weirdness, you can isolate the imported set and re-process.
- Test run: Always run the import on a 100-row sample first. Verify a handful of records, then re-import the full file. Deelo will update — not duplicate — the sample rows because of the email dedupe.
Step 5: Import Companies + Deals
Run the same wizard for companies (companies.csv) using domain as the dedupe key, then for deals (deals.csv) using a HubSpot Deal ID column as the dedupe key (export it from HubSpot if you did not already). The order matters: contacts first, then companies, then deals — because deals reference both.
- Pipelines first: Before importing deals, manually recreate every pipeline and stage from your HubSpot audit. Use the same names so the import maps them automatically. Get the stage order right — Deelo uses stage probability for forecasting just like HubSpot.
- Associations: The CSV needs a column linking each deal to a contact email and a company domain. Deelo uses these to rebuild the associations after import.
- Deal stage history: HubSpot's stage-change history does not transfer cleanly. If you need it for forecasting attribution, export the deal history report separately and store it as an attachment on the deal record.
- Closed-won/lost dates: Verify these import as actual dates, not text strings. Open one closed deal post-import and confirm the close date displays correctly.
Step 6: Recreate Workflows in Deelo Automation
This is the single biggest time investment in the migration. HubSpot workflows do not export in a format any other platform can import. Plan to spend 30-90 minutes per workflow rebuilding it in Deelo Automation, depending on complexity.
The good news: the conceptual model is similar. HubSpot workflows are trigger → conditions → actions. Deelo Automation is trigger → conditions → actions. The mental translation is straightforward; the work is in clicking through and configuring.
| HubSpot Workflow Concept | Deelo Automation Equivalent |
|---|---|
| Contact-based workflow | Workflow with 'Contact' as the trigger object |
| Deal-based workflow | Workflow with 'Deal' as the trigger object |
| Trigger: Form submission | Trigger: Form Submitted (Deelo Forms or webhook) |
| Trigger: Property change | Trigger: Field Changed on contact/deal/account |
| Trigger: List membership | Trigger: Tag Added or Segment Joined |
| Action: Send marketing email | Action: Send Email (via Deelo Marketing app) |
| Action: Set property value | Action: Update Field |
| Action: Create task | Action: Create Task |
| Action: Send internal notification | Action: Send Notification (in-app, email, or SMS) |
| Branch: If/then | Branch node with conditional logic |
| Delay | Wait node (minutes, hours, days, or until-date) |
Prioritize ruthlessly. Rebuild your top 5 workflows first — the ones that are actually moving deals or sending real emails today. Hold the rest in a 'review later' list. Most teams find that 60% of their HubSpot workflows are dead automation that fired once in 2023 and never again.
Step 7: Marketing Migration Strategy
Do not migrate marketing emails. Trying to lift HubSpot email templates and campaigns into a new system is more work than rebuilding them, the formatting always breaks, and the deliverability reputation does not transfer with the content. The right approach is to restart marketing cleanly in the Deelo Marketing app.
- Export your audience lists: From HubSpot Lists, export each active marketing list as a CSV. These become tags or segments in Deelo.
- Recreate templates in Deelo Marketing: Pick the 3-5 templates that actually drive engagement (newsletter, product update, promo) and rebuild them in the Deelo email builder. Use this as a chance to refresh the design.
- Re-establish sender authentication: Set up SPF, DKIM, and DMARC for your sending domain in Deelo before the first send. This is a 15-minute DNS task and is the single biggest factor in inbox placement.
- Send a 'we've moved' announcement: Your first send from Deelo should be a short, plain-text-style email letting subscribers know about the platform change and inviting them to confirm their subscription. This warms the new sending reputation and gives unengaged contacts a clean way to opt out.
- Warm up gradually: For the first two weeks, send to your most engaged segments first (opens in last 30 days). High engagement on early sends teaches inbox providers that your new sending IPs are legitimate.
- Preserve unsubscribes: This is non-negotiable. The unsubscribe list from HubSpot must import as suppressed in Deelo before the first send. Deelo's import wizard supports an Email Subscription Status column for exactly this.
Step 8: Meeting Links + Calendar
HubSpot Meetings becomes Deelo Bookings. The booking page itself rebuilds in 5-10 minutes per user, but the side-effect work — updating embed codes wherever you've placed your HubSpot meeting URL — is what catches teams off-guard.
- Recreate booking pages: In Deelo Bookings, create a booking page for each rep. Match the meeting types (15-min intro, 30-min demo, 60-min strategy) and availability rules from HubSpot.
- Calendar connection: Connect Google Calendar or Microsoft 365 to Deelo Bookings. New bookings will appear on the same calendar HubSpot was writing to.
- Update every embed: Search your website, email signatures, marketing emails, social profiles, and Calendly-style links wherever your HubSpot Meetings URL lives. Replace each with the new Deelo Bookings URL.
- 301 redirect existing HubSpot URLs (optional): If you have inbound links pointing to HubSpot meeting URLs you cannot easily update, set up a redirect on your domain to forward those visitors to the new Deelo URL.
Step 9: Run Parallel for 2-3 Weeks
Do not cancel HubSpot the day you finish importing. Run both platforms in parallel for two to three weeks. The reason is simple: live operations will surface problems no audit can find — a workflow you forgot, a form embed pointing at the wrong place, a third-party integration still pushing into HubSpot.
- Capture in HubSpot, close in Deelo: Leave forms, ad capture, and any inbound flow pointing at HubSpot for now. Run a daily export of new leads and import them into Deelo. Reps work the deals in Deelo.
- Daily sync routine: End of every day, export anything new from HubSpot (last-24-hour list) and import into Deelo. Most teams build a 5-minute daily checklist for this.
- Critical workflow validation: Pick three high-stakes workflows (lead-routing, deal-closed notification, payment-received follow-up). Verify each one fires correctly in Deelo for at least three real records before declaring them migrated.
- Customer-facing surface check: Visit every page on your website that has a HubSpot form, chat widget, or meeting link embedded. Replace each. This is mostly tedious, but missing one means your hottest leads land in a system you are about to cancel.
- Team adoption: Reps will instinctively reach for HubSpot for the first week. Block the URL on the team SSO once you have hit the second-week mark — friction works.
Step 10: Cut Over + Cancel HubSpot
Once Deelo has been the source of truth for a full week — meaning every new lead, deal, and customer interaction is happening there and nothing critical lives only in HubSpot — you are ready to cut over. The order matters because of HubSpot's billing terms.
- Final export: Run one last full account export from HubSpot and store it somewhere durable (Drive, S3, your own backups). This is your insurance file for the next 7 years if you ever need historical data.
- Repoint capture surfaces: Switch every form, chat, and meeting link to Deelo. Inbound traffic now flows directly into Deelo with no HubSpot leg.
- Reconnect integrations: Stripe, Slack, accounting software — reconnect each to Deelo and disconnect from HubSpot.
- Downgrade or cancel: HubSpot's free CRM is permanent. If you want a read-only safety net, downgrade to free instead of cancelling — your data stays accessible. If you are confident, cancel through Settings → Account & Billing. Note your contract end date — most paid HubSpot subscriptions are annual and you may have already prepaid through your renewal.
- Communicate internally: Email the whole team confirming HubSpot is no longer the source of truth as of [date]. Anyone still updating records there is creating data drift.
What Doesn't Migrate
Some things are not worth migrating, and a few things genuinely cannot move. Set expectations with stakeholders up front so this is not a surprise mid-project.
- Landing pages built in HubSpot Pages: These rebuild in Deelo Sites. Plan 30-60 minutes per landing page. Use the chance to refresh the design and copy.
- HubSpot CMS websites: If your marketing site lives on HubSpot CMS, migrating off requires a full website project — not part of CRM migration. Either keep HubSpot CMS only (downgrade to a CMS-only seat) or plan a separate website rebuild on Deelo Sites, Webflow, WordPress, etc.
- Workflows with HubSpot-specific actions: Anything that depends on a HubSpot-only feature — internal scoring formulas, list-membership logic that uses Marketing Hub criteria you do not have a Deelo equivalent for — needs to be re-architected, not translated.
- HubSpot AI insights and predictive lead scoring history: Predictive scoring is recomputed by each platform from its own data. Score values do not transfer. Deelo's AI Assistant builds new scoring from your imported activity history.
- Ad audiences synced to ad platforms: Audiences synced from HubSpot to Facebook, LinkedIn, or Google Ads will stop refreshing once HubSpot is disconnected. Recreate the audience sync from Deelo.
Cost Comparison: 5-Person Team
Cost is the most common reason teams come asking about a HubSpot migration, so it is worth running the numbers honestly. The picture for a typical 5-person small business team:
| What You Need | HubSpot (5 seats) | Deelo (5 seats) |
|---|---|---|
| Sales CRM (basic) | $100/mo (Sales Hub Starter $20/seat) | Included |
| Marketing email + automation | $20-50/mo add-on (Marketing Hub Starter, scales by contact count) | Included (Deelo Marketing app) |
| Helpdesk / support tickets | $100/mo (Service Hub Starter $20/seat) | Included |
| Invoicing + online payments | Not included — add Stripe/QuickBooks separately | Included |
| Appointment scheduling | Included basic (Meetings) | Included |
| AI assistant | Limited credits on paid Hubs | Included with credits per plan |
| Approximate monthly total | $130-200/mo | $195/mo (Business $39/seat) |
At the small-team Starter tier the monthly numbers are essentially the same. The argument for switching at this size is not raw price — it is what you get for the dollar. A $195/month Deelo Business plan covers CRM, marketing, helpdesk, invoicing, scheduling, AI assistant, and 40+ apps in one place. The same dollar in HubSpot covers CRM and a basic marketing send, with separate vendors and reconciliations everywhere else.
The gap widens fast at the Professional tier. The moment a 5-seat team needs Sales Hub Professional ($100/seat = $500/mo) plus Marketing Hub Professional, the bill clears $1,500/month. The same team on Deelo Business is still $195/month for everything.
How Deelo Helps With Migration
- CRM import wizard with column mapping: Upload contacts.csv, companies.csv, and deals.csv directly. Auto-mapping handles standard fields; you confirm or remap the rest in a single screen.
- Dedupe by email or domain: Re-running an import does not duplicate records. You can iterate without making a mess.
- Custom field creation in-flow: Run into a HubSpot custom property without a Deelo equivalent? Create the matching custom field directly from the import wizard without leaving the flow.
- Tag-based batch isolation: Every import can carry a tag like `imported-from-hubspot-2026-05`. If you find issues weeks later, the affected records are one filter away.
- Free tier for the parallel period: Deelo has a free tier. You can run the parallel period at zero cost and only upgrade to a paid plan once you cancel HubSpot.
- AI Assistant for workflow translation: Paste your HubSpot workflow description into Deelo's AI Assistant and ask it to draft the equivalent Deelo automation. It will suggest the trigger, conditions, and action nodes.
- Live migration support: Paid Deelo plans include onboarding support that covers HubSpot migrations specifically. Book a session if you want a real person watching the import with you.
Try Deelo Free
The cheapest way to test a HubSpot migration is to do it without committing. Deelo's free tier gives you the CRM, automation, marketing, scheduling, and invoicing apps with no credit card. Import a 100-contact sample from HubSpot, rebuild your top three workflows, run a test campaign in Deelo Marketing, and decide from there. If it does not work, you have spent an afternoon and zero dollars. If it does, you keep your HubSpot subscription only as long as you need to finish the cutover.
Start with the [Deelo CRM app](/apps/crm) for the import wizard, or sign up for a free Deelo account and let the in-app onboarding guide you through CRM import on day one.
Frequently Asked Questions
- How long does a HubSpot to Deelo migration take?
- For a team under 25 people: 1-2 weeks of part-time work, with 2-3 hours of focused effort per day. The data import itself is under a day. The rest of the time is spent rebuilding workflows in Deelo Automation, recreating marketing templates in Deelo Marketing, updating embedded forms and meeting links across your website and email signatures, and running parallel for validation. Larger teams (50+ seats) or teams with 30+ active workflows should plan 3-4 weeks.
- Will I lose my contact and deal history?
- No. Contacts, companies, and deals export from HubSpot as CSV files and import into Deelo cleanly via the CRM import wizard. Notes attached to records, custom property values, deal stages, owners, lead source, lifecycle stage, and activity timestamps all carry over. The dedupe key is email for contacts and domain for companies, so you can re-run imports safely without creating duplicates. The only history that does not transfer cleanly is HubSpot's internal audit log of stage changes — most teams capture this as a one-time export and store it as an archive.
- Can I migrate my email campaigns from HubSpot?
- Technically you can copy the HTML, but it is not worth the effort. Email templates rarely render cleanly across platforms because HubSpot uses its own template language and styling conventions. The faster, better path is to recreate your top 3-5 templates in Deelo Marketing's email builder. Most teams discover that fewer templates were active than they thought, and rebuilding produces a cleaner library. Audience lists, opt-out status, and contact engagement history do migrate.
- What happens to my HubSpot workflows?
- Workflows do not export from HubSpot in any format Deelo (or any other platform) can import. You rebuild them in Deelo Automation, which uses the same trigger → conditions → actions model. Plan 30-90 minutes per workflow depending on complexity. The good news: most teams discover only 4-6 of their workflows are still actively producing value, so the rebuild list is shorter than the count in HubSpot suggests. Use the migration as an excuse to clean house.
- Will my marketing email deliverability suffer after switching?
- Some short-term dip is normal because you are sending from new infrastructure and inbox providers do not yet trust it. Three things mitigate this: (1) set up SPF, DKIM, and DMARC for your sending domain in Deelo before the first send, (2) send to your most-engaged segments first (opens in last 30 days) for the first 1-2 weeks to build a positive reputation, and (3) preserve every HubSpot unsubscribe in your import — sending to opted-out contacts is the single fastest way to kill deliverability. Most teams reach steady-state inbox placement within 2-3 weeks.
- Is Deelo cheaper than HubSpot for a 5-person team?
- At the Starter tier the math is essentially identical: HubSpot Sales Hub Starter ($20/seat × 5 = $100/mo) plus Marketing Hub Starter ($20-50/mo) plus Service Hub Starter ($20/seat × 5 = $100/mo) lands around $130-200/mo. Deelo Business is $39/seat × 5 = $195/mo. Same dollars, but Deelo includes invoicing, field service, helpdesk, scheduling, AI assistant, and 40+ more apps that HubSpot does not. The cost gap widens dramatically at Professional — a 5-seat team on HubSpot Sales Pro is $500/mo for CRM alone, plus separate Marketing Pro, while Deelo Business stays at $195/mo for the entire stack.
- Can I keep using HubSpot's free CRM as a backup?
- Yes. HubSpot's free CRM is a permanent free plan, not a trial. After cancelling paid Hubs, you can downgrade to free instead of cancelling outright, which keeps your historical data accessible in HubSpot for as long as you want it. This is a useful belt-and-braces option for the first 6-12 months while you build confidence in Deelo as the source of truth. Just disable any active workflows so they do not create data drift between the two systems.
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